Refund policy

Effective Date: [10-15-2025]

At Phuhari, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return policy below.

1. Returns & Exchanges

  • You can request a return or exchange within 7 days of receiving your order.

  • The product must be unused, unwashed, and in its original packaging with all tags intact.

  • To initiate a return or exchange, please contact us at [Insert Email/Contact Form Link] with your order details.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Personalized or customized products.

  • Items damaged due to misuse or improper handling.

  • Sale or discounted items marked as “final sale.”

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7–10 business days to your original payment method.

  • Shipping charges are non-refundable.

4. Exchanges

  • If you want an exchange for a different size, color, or product, please specify in your return request.

  • Exchanges are subject to product availability.

5. Return Shipping

  • Customers are responsible for return shipping charges unless the item is defective or damaged during delivery.

  • We recommend using a trackable shipping service to ensure your return reaches us safely.

6. Damaged or Defective Products

  • If you receive a damaged or defective item, contact us within 3 days of delivery with photos of the product.

  • We will arrange a replacement or full refund for damaged/defective items.

7. Contact Us

For any questions or concerns regarding refunds, returns, or exchanges, please contact us:
Email: INFO@MERCHICK.COM